New hires work on day one
SSO, MFA, and automated onboarding and offboarding. Accounts appear on day one and disappear the day someone leaves.
Fractional IT Management
Never think about logins, laptops, or backups again
You didn’t start a company to reset passwords and chase laptop renewals. But someone has to own IT, and right now it’s probably you. I become that person: senior IT leadership on a monthly retainer, so onboarding just works, backups actually restore, and you stop being the one everyone asks.
Sound familiar?
If you’ve thought this lately
- “Onboarding a new hire takes a whole day of scrambling.”
- “Honestly, I don’t know who has admin on what.”
- “We have backups. Probably. Nobody’s tested a restore.”
- “Our ‘IT person’ is whoever’s least busy that week.”
- “A customer sent a security questionnaire, and nobody knew how to answer it.”
Deliverables
What you get
Laptops you don’t think about
Managed, encrypted, and patched through Intune, Jamf, or Kandji, with a standard setup for every new machine.
Backups you can prove
Coverage for Microsoft 365 or Google Workspace, laptops, and critical systems, with scheduled restore tests.
One person to call
Vendors, renewals, the office network, and security questionnaires, handled by one senior person who knows your setup.
In scope
- Microsoft 365 or Google Workspace administration
- MFA, SSO, and password manager rollout
- Device management and security baselines
- Backup strategy and restore testing
- Vendor selection, renewals, and license cleanup
- Office firewall, Wi-Fi, and network hardening
- Security questionnaires and basic policy docs
Not included
- End-user helpdesk for every password reset
- On-site installs or hardware repair
- 24/7 on-call or NOC coverage
Common tools
Microsoft 365Google WorkspaceEntra IDIntuneJamfKandjiSentinelOneMerakiOPNsense
FAQ
Common questions
What does the retainer include?
Ongoing ownership of your IT: planned work each month, plus help when something comes up. We agree on the scope in your proposal and plan each month together, so time goes to the highest-value work.
Will you handle day-to-day user tickets?
Light escalations, yes. High-volume helpdesk, no — I’ll help you set up a lightweight process or a helpdesk partner so senior time goes to senior problems.
How quickly do you respond?
Within one business day for normal requests, same day for anything urgent during business hours. This is not 24/7 coverage.
Can you help with compliance audits?
Yes. Light security questionnaires are covered by the monthly retainer. For a full audit, see Compliance & Audit Readiness — the two work well together.
What’s the minimum commitment?
Three months to get the foundations in place, then month-to-month.
Tell me what’s broken. I’ll map the way up.
A free 30-minute call. Tell me what’s keeping you up at night, and you’ll leave with a clear next step, whether or not we work together.